Management of Expectations in Tunnel Safety
Published: 19 April, 2010
How can the emergency services together with the local government create a tunnel, which makes a safe rescue operation in case of an emergency possible? That is the challenge The Hague County Fire Department faces in various tunnel projects. The commander of The Hague County Fire Department has a dual position, also being the independent tunnel safety advisor. Based on the national and international regulations The Hague County Fire Department developed it’s own approach, where risk management, process management and management of expectations are the key factors.